What is an OEM cartridge?

OEM stands for Original Equipment Manufacturer. OEM's such as Apple, Canon, Compaq, Epson, Hewlett Packard, and Lexmark are the companies that produce your printer as well as the printer cartridge that is used in it.

What is a remanufactured cartridge?

A remanufactured cartridge is a cartridge that has been disassembled and its worn parts replaced. You can get remanufactured toner cartridges and remanufactured inkjet cartridges.

What is a MICR Toner?

MICR toner cartridges(Magnetic Ink Character Recognition) are made to exacting specifications. These cartridges have a security feature in them that detect when someone tries to alter them. They are designed to be used in writing checks, money orders and gift certificates. It does not matter whether you have a printer that has been modified by Troy, Standard Register or Source Technologies etc. – our toners will perform equally well in those printers (all registered trademarks belong to those entities).

What is the defective rate of a remanufactured toner?

IJW products rival the defective rate of OEMs. Our current defective rates are are less than 2%. All defectives are covered under our satisfaction guarantee program. Defectives are replaced quickly, and with no costs or added time to our customers.

How do I begin the return process?

You can begin the return process by calling (800) 478-7747 or by emailing orders@inkjetwarehouse.com